In order to fix this error you need to remove username from /etc/group file
In my case next error that I’ve got was
“Sorry, a mysql user with the username already exists”
Here is some steps to fix this
Kill account
/scripts/killacct username
ll /var/lib/mysql/ |grep username
ll /home |grep username
grep -Rl username /var/cpanel/databases/
mysql > select User, Host from user where User like ‘%username%’;
/etc/dbowners
/etc/group
userdel -f username
This will also fix the error, “Account Creation Status: failed Sorry, a user with the name already exists”
/scripts/killdns domen
rm -f /var/named/domen.com.db
Enjoy
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